Making an order at www.hiboost.eu you confirm your agreement with our purchase and return conditions.
HiBoost cares about its customers and makes all possible efforts to please each of them. If you’re not happy with your purchase, you can return the product within an unprecedented period of 60 days after the product receipt. Within the first 30 days, the refund total equals 100% of the product cost excluding delivery cost, within a second 30-day period the refund total is 80 % of the product cost excluding delivery cost.
To return a product on your own volition, you should fulfil the following conditions.
If the product doesn’t meet customer’s requirements due to made incorrect choice, the customer has the right to replace this product for a similar one with appropriate specifications. In case of product replacement, the customer takes personal charge of delivery cost associated with return of a previous model and obtaining a new one.
If a price of a new model is higher than a previous order price, the customer should pay the difference.
If a price of a new model is lower than a previous order price, the seller returns the difference to customer’s account.
The product, which is not a subject to return under 60-Day Money Back Policy:
Please, pay attention to return procedure of the product purchased in Huaptec online store:
If you received damaged or defective kit, we will replace it at no charge. Contact Huaptec support service and inform of a damaged package or lack of accessories within 1 week after your order is delivered.
If the customer claims the kit is defective or incomplete after one week time period, Huaptec has the right not to replace it for free and ask to send the product for warranty checking and service if defects are claimed.
The product can be returned for free repair or replacement only within the warranty period which is 2 years from the day of purchase. If the customer paid for an extra year of warranty service, warranty period extends to 3 years.
In case you choose to repair or replace the product, you will be in charge of all shipping costs.
Please, pay attention to the return procedure of the product purchased in Huaptec online store:
The product, which is not a subject to return under the warranty: