We send our products to more than 50 countries of the world. We have a well-organized logistics all around the European Union with a warehouse established in Germany. Therefore, our products won’t cross any borders on the way to you and you won’t have to bare any customs fees.
After you place an order in HiBoost online store www.hiboost.eu, we’ll immediately send you a confirmation e-mail to prove the delivery address you mentioned on the checkout page. We kindly ask you to provide address in a clear and correct manner. It should contain all the required data such as apartment, building, street, city, country and zip code.
We cooperate with respected and reliable express couriers only. Within the European Union, we deliver our products by UPS Express company https://www.ups.com. As soon as your product is shipped, we will send you a tracking number so that you can trace your parcel on your own. The average delivery time is 3-5 business days and the courier will deliver the parcel right to your hands. If you experience any issues with delivery, you’re kindly asked to inform us about this at the earliest time possible by phone, email or please leave us a message in the contact form on our website here https://hiboost.eu/en/contacts.html and we’ll do our best to settle a problem.
Mind that if your delivery address is out of the European Union, you should bare customs charges.